:root {
    --zortalk-border: #e4e8f0;
    --zortalk-border-strong: #cbd5e1;
    --zortalk-muted: #667085;
    --zortalk-text: #132238;
    --zortalk-surface: #ffffff;
    --zortalk-bg: #f4f7fb;
    --zortalk-primary: #005f73;
    --zortalk-primary-dark: #063c4c;
    --zortalk-accent: #7c3aed;
    --zortalk-success: #21a67a;
    --zortalk-whatsapp: #25d366;
    --zortalk-warning: #d97706;
    --zortalk-danger: #b42318;
    --zortalk-shadow: 0 18px 45px rgba(19, 34, 56, 0.08);
}

html,
body {
    min-height: 100%;
    background: var(--zortalk-bg);
    color: var(--zortalk-text);
    font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    font-size: 14px;
    letter-spacing: 0;
}

.mud-typography-h4 {
    font-size: 1.45rem;
    line-height: 1.25;
}

.mud-typography-h5 {
    font-size: 1.25rem;
    line-height: 1.3;
}

.mud-typography-h6 {
    font-size: 1rem;
    line-height: 1.35;
}

.mud-typography-subtitle1 {
    font-size: 0.95rem;
}

.mud-typography-body1 {
    font-size: 0.9rem;
}

.mud-typography-body2 {
    font-size: 0.84rem;
}

.mud-typography-caption {
    font-size: 0.72rem;
}

a {
    color: var(--zortalk-primary);
}

h1:focus {
    outline: none;
}

.zortalk-appbar {
    border-bottom: 1px solid var(--zortalk-border);
    backdrop-filter: saturate(180%) blur(10px);
}

.zortalk-brand {
    font-weight: 700;
    margin-left: 8px;
    font-size: 0.95rem;
}

.zortalk-brand-chip {
    margin-left: 12px;
}

.zortalk-shell-mark {
    width: 28px;
    height: 28px;
    border-radius: 8px;
    display: inline-grid;
    place-items: center;
    margin-left: 6px;
    background: var(--zortalk-primary-dark);
    color: #ffffff;
    font-weight: 800;
    letter-spacing: 0;
}

.zortalk-shell-mark.large {
    width: 34px;
    height: 34px;
    margin: 0 0 6px;
}

.zortalk-user {
    color: var(--zortalk-muted);
}

.zortalk-user-block {
    margin-right: 8px;
    text-align: right;
}

.zortalk-user-role {
    color: var(--zortalk-muted);
    line-height: 1;
}

.zortalk-drawer {
    border-right: 1px solid var(--zortalk-border);
    box-shadow: 8px 0 30px rgba(19, 34, 56, 0.04);
}

.zortalk-drawer-header {
    border-bottom: 1px solid var(--zortalk-border);
    min-height: 88px;
}

.drawer-brand-block {
    display: grid;
    gap: 2px;
}

.zortalk-nav {
    padding: 8px;
}

.zortalk-nav .mud-nav-link,
.zortalk-nav .mud-nav-group {
    min-height: 36px;
}

.zortalk-nav .mud-nav-link-text,
.zortalk-nav .mud-nav-group-text {
    font-size: 0.86rem;
}

.zortalk-nav .mud-icon-root {
    font-size: 1.12rem;
}

.zortalk-main {
    background: var(--zortalk-bg);
}

.zortalk-container {
    padding: 22px;
}

.page-heading {
    display: grid;
    gap: 6px;
    max-width: 900px;
}

.page-heading .mud-typography-body1 {
    color: var(--zortalk-muted);
}

.metric-tile {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    min-height: 132px;
    padding: 20px;
    display: grid;
    align-content: space-between;
    background:
        linear-gradient(180deg, rgba(255, 255, 255, 0.96), rgba(248, 251, 253, 0.96)),
        var(--zortalk-surface);
    box-shadow: var(--zortalk-shadow);
}

.metric-tile .mud-icon-root {
    color: var(--zortalk-primary);
}

.toolbar-panel {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 12px;
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    gap: 12px;
    align-items: end;
    background: rgba(255, 255, 255, 0.92);
    box-shadow: 0 10px 24px rgba(19, 34, 56, 0.04);
}

.form-panel,
.detail-panel,
.data-table {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 18px;
    background: var(--zortalk-surface);
    box-shadow: 0 10px 28px rgba(19, 34, 56, 0.05);
}

.data-table {
    padding: 0;
    overflow: hidden;
}

.empty-state {
    padding: 24px;
    color: var(--zortalk-muted);
}

.metric-tile .mud-typography-caption {
    color: var(--zortalk-muted);
}

.inbox-shell {
    min-height: 520px;
    display: grid;
    grid-template-columns: minmax(220px, 320px) minmax(320px, 1fr) minmax(220px, 300px);
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    overflow: hidden;
    background: var(--zortalk-surface);
}

.inbox-list,
.inbox-chat,
.inbox-contact {
    padding: 18px;
    color: var(--zortalk-muted);
}

.inbox-toolbar {
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
}

.operational-inbox {
    min-height: 640px;
}

.conversation-row {
    width: 100%;
    border: 0;
    border-bottom: 1px solid var(--zortalk-border);
    background: transparent;
    color: var(--zortalk-text);
    cursor: pointer;
    display: grid;
    gap: 4px;
    padding: 12px;
    text-align: left;
}

.conversation-row:hover,
.conversation-row.selected {
    background: #eef7f7;
}

.conversation-title {
    font-weight: 700;
}

.conversation-controls {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 12px;
}

.message-stream {
    min-height: 280px;
    max-height: 420px;
    overflow: auto;
    display: flex;
    flex-direction: column;
    gap: 10px;
    padding: 12px;
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    background: #f8fafc;
}

.message-bubble {
    max-width: min(76%, 560px);
    display: grid;
    gap: 6px;
    padding: 10px 12px;
    border-radius: 8px;
    background: #ffffff;
    color: var(--zortalk-text);
    border: 1px solid var(--zortalk-border);
}

.message-bubble.out {
    align-self: flex-end;
    background: #e6f4f1;
    border-color: #b8ded6;
}

.message-bubble.in {
    align-self: flex-start;
}

.message-bubble small {
    color: var(--zortalk-muted);
    font-size: 0.75rem;
}

.inbox-list,
.inbox-chat {
    border-right: 1px solid var(--zortalk-border);
}

.inbox-toolbar-v2 {
    grid-template-columns: repeat(auto-fit, minmax(145px, 1fr));
}

.inbox-pro-shell {
    min-height: calc(100vh - 250px);
    display: grid;
    grid-template-columns: minmax(250px, 320px) minmax(0, 1fr) minmax(235px, 290px);
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    overflow: hidden;
    background: var(--zortalk-surface);
    box-shadow: var(--zortalk-shadow);
}

.inbox-pro-shell,
.conversation-card,
.conversation-header,
.composer-panel,
.contact-side-panel {
    scrollbar-color: #b7c5d4 transparent;
}

.conversation-list-panel,
.conversation-workspace,
.contact-side-panel {
    min-width: 0;
    background: var(--zortalk-surface);
}

.conversation-list-panel {
    border-right: 1px solid var(--zortalk-border);
    display: flex;
    flex-direction: column;
    overflow: auto;
}

.panel-title-row {
    min-height: 52px;
    padding: 12px 14px;
    border-bottom: 1px solid var(--zortalk-border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.panel-title-row.compact {
    min-height: auto;
    padding: 0;
    border-bottom: 0;
}

.panel-title-row.compact .mud-typography-body2 {
    color: var(--zortalk-muted);
}

.conversation-card {
    width: 100%;
    border: 0;
    border-bottom: 1px solid #edf2f7;
    background: #ffffff;
    color: var(--zortalk-text);
    cursor: pointer;
    display: grid;
    grid-template-columns: 40px 1fr;
    gap: 10px;
    padding: 12px;
    text-align: left;
    transition: background 140ms ease, box-shadow 140ms ease;
}

.conversation-card:hover,
.conversation-card.selected {
    background: #eff8f7;
}

.conversation-card.selected {
    box-shadow: inset 3px 0 0 var(--zortalk-primary);
}

.conversation-card.unassigned {
    box-shadow: inset 3px 0 0 var(--zortalk-warning);
}

.conversation-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    display: grid;
    place-items: center;
    background: #e7f5f2;
    color: var(--zortalk-primary);
    font-weight: 800;
}

.conversation-avatar.large {
    width: 46px;
    height: 46px;
}

.conversation-card-main,
.conversation-card-top,
.conversation-meta,
.tag-strip {
    min-width: 0;
}

.conversation-card-main {
    display: grid;
    gap: 6px;
}

.conversation-card-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
}

.conversation-card-top strong {
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.conversation-card-top small {
    flex: 0 0 auto;
}

.conversation-card-top small,
.conversation-preview {
    color: var(--zortalk-muted);
}

.conversation-preview {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.conversation-meta,
.tag-strip,
.conversation-actions,
.composer-actions,
.conversation-tags-row,
.tag-add-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
}

.mini-chip {
    border: 1px solid var(--zortalk-border);
    border-radius: 999px;
    padding: 3px 8px;
    color: var(--zortalk-muted);
    background: #ffffff;
    font-size: 0.75rem;
    line-height: 1.4;
}

.mini-chip.status {
    color: var(--zortalk-primary);
    background: #eef9f7;
    border-color: #cbe9e4;
}

.mini-chip.warning {
    color: #92400e;
    background: #fff7ed;
    border-color: #fed7aa;
}

.mini-chip.success {
    color: #047857;
    background: #ecfdf5;
    border-color: #a7f3d0;
}

.mini-chip.danger {
    color: var(--zortalk-danger);
    background: #fff1f2;
    border-color: #fecdd3;
}

.mini-chip.queue {
    --queue-color: var(--zortalk-primary);
    color: var(--queue-color);
    background: color-mix(in srgb, var(--queue-color), #ffffff 90%);
    border-color: color-mix(in srgb, var(--queue-color), #ffffff 65%);
}

.saved-filter-strip {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.queue-name {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    font-weight: 700;
}

.queue-name span {
    --queue-color: var(--zortalk-primary);
    width: 10px;
    height: 10px;
    border-radius: 999px;
    background: var(--queue-color);
}

.tag-dot,
.tag-pill {
    --tag-color: var(--zortalk-primary);
    border: 1px solid color-mix(in srgb, var(--tag-color), #ffffff 62%);
    border-radius: 999px;
    background: color-mix(in srgb, var(--tag-color), #ffffff 88%);
    color: #263238;
}

.tag-dot {
    padding: 2px 8px;
    font-size: 0.72rem;
    line-height: 1.45;
}

.tag-dot.more {
    --tag-color: #64748b;
}

.tag-pill {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 5px 9px;
    font-size: 0.78rem;
    font-weight: 600;
}

.tag-pill button {
    border: 0;
    background: transparent;
    color: inherit;
    cursor: pointer;
    font-weight: 800;
    padding: 0 2px;
}

.conversation-workspace {
    display: grid;
    grid-template-rows: auto auto auto 1fr auto;
    min-height: calc(100vh - 250px);
}

.conversation-empty {
    display: grid;
    place-items: center;
    align-content: center;
    min-height: 460px;
    gap: 8px;
    color: var(--zortalk-muted);
}

.conversation-header {
    min-height: 68px;
    padding: 14px 16px;
    border-bottom: 1px solid var(--zortalk-border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    background: #ffffff;
}

.contact-title {
    display: flex;
    align-items: center;
    min-width: 0;
    gap: 12px;
}

.contact-title > span:last-child,
.contact-title .mud-typography-root {
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
}

.conversation-tags-row {
    padding: 9px 16px;
    border-bottom: 1px solid var(--zortalk-border);
    background: #fbfdfe;
}

.conversation-tags-row .mud-select,
.tag-add-row .mud-select {
    min-width: 190px;
    max-width: 240px;
}

.conversation-controls-pro {
    padding: 10px 16px;
    border-bottom: 1px solid var(--zortalk-border);
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    gap: 12px;
    align-items: end;
    border-radius: 0;
}

.message-stream-pro {
    min-height: 0;
    overflow: auto;
    display: flex;
    flex-direction: column;
    gap: 12px;
    padding: 16px;
    background:
        linear-gradient(180deg, rgba(0, 95, 115, 0.04), rgba(33, 166, 122, 0.035)),
        #f8fafc;
}

.message-bubble-pro {
    max-width: min(82%, 600px);
    display: grid;
    gap: 7px;
    padding: 10px 12px;
    border-radius: 8px;
    border: 1px solid var(--zortalk-border);
    background: #ffffff;
    color: var(--zortalk-text);
    box-shadow: 0 8px 18px rgba(19, 34, 56, 0.04);
}

.message-bubble-pro.out {
    align-self: flex-end;
    background: #dff6ec;
    border-color: #aee4cc;
}

.message-bubble-pro.in {
    align-self: flex-start;
    background: #ffffff;
}

.message-bubble-pro small {
    color: var(--zortalk-muted);
    font-size: 0.75rem;
}

.message-bubble-pro small span {
    color: var(--zortalk-primary);
    font-weight: 700;
}

.composer-panel {
    position: relative;
    border-top: 1px solid var(--zortalk-border);
    padding: 12px 16px;
    display: grid;
    gap: 10px;
    background: #ffffff;
}

.service-window-alert {
    border-radius: 8px;
}

.quick-replies-panel {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 12px;
    display: grid;
    gap: 10px;
    background: #ffffff;
}

.quick-replies-list {
    max-height: 220px;
    overflow: auto;
    display: grid;
    gap: 8px;
}

.quick-reply-item {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    background: #ffffff;
    padding: 10px;
    cursor: pointer;
    display: grid;
    gap: 3px;
    text-align: left;
    color: var(--zortalk-text);
}

.quick-reply-item:hover {
    border-color: #9bd6cf;
    background: #f4fbfa;
}

.quick-reply-item small,
.quick-reply-item span {
    color: var(--zortalk-muted);
}

.contact-side-panel {
    border-left: 1px solid var(--zortalk-border);
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 16px;
    overflow: auto;
}

.contact-side-header {
    display: grid;
    justify-items: center;
    gap: 6px;
    text-align: center;
}

.contact-facts {
    display: grid;
    gap: 10px;
}

.contact-facts span {
    display: grid;
    gap: 2px;
    color: var(--zortalk-text);
}

.contact-facts b {
    color: var(--zortalk-muted);
    font-size: 0.75rem;
}

.contact-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.note-composer,
.internal-notes-list {
    display: grid;
    gap: 8px;
}

.internal-note {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 9px;
    display: grid;
    gap: 2px;
    background: #fbfdfe;
}

.internal-note small {
    color: var(--zortalk-muted);
}

.whatsapp-diagnostic-panel,
.channel-events-panel {
    min-height: 100%;
}

.diagnostic-meta {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
}

.diagnostic-meta span {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 10px;
    display: grid;
    gap: 4px;
    background: #fbfdfe;
    min-width: 0;
    overflow-wrap: anywhere;
}

.diagnostic-meta b {
    color: var(--zortalk-muted);
    font-size: 0.75rem;
}

.diagnostic-steps,
.event-timeline {
    display: grid;
    gap: 10px;
}

.diagnostic-step,
.event-timeline-item {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 10px;
    align-items: start;
}

.diagnostic-step {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 10px;
    background: #ffffff;
}

.diagnostic-step.ok .mud-icon-root {
    color: var(--zortalk-success);
}

.diagnostic-step.fail .mud-icon-root {
    color: var(--zortalk-warning);
}

.diagnostic-step span,
.event-timeline-item span:last-child {
    display: grid;
    gap: 2px;
}

.diagnostic-step small,
.event-timeline-item small,
.event-timeline-item em {
    color: var(--zortalk-muted);
    font-size: 0.78rem;
    font-style: normal;
}

.event-timeline {
    margin-top: 12px;
}

.event-timeline.compact {
    margin-top: 0;
    padding: 10px 0;
}

.event-dot {
    width: 10px;
    height: 10px;
    border-radius: 999px;
    margin-top: 5px;
    background: var(--zortalk-primary);
    box-shadow: 0 0 0 4px #e6f4f1;
}

.auth-shell {
    min-height: 100vh;
    display: grid;
    place-items: center;
    padding: 24px;
    background:
        linear-gradient(135deg, #f7fafc, #eef4f8 48%, #f7f8fb),
        var(--zortalk-bg);
}

.login-panel {
    width: min(100%, 520px);
    display: grid;
    gap: 24px;
    padding: 34px;
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    background: var(--zortalk-surface);
    box-shadow: var(--zortalk-shadow);
}

.premium-login {
    border-top: 4px solid var(--zortalk-primary);
}

.login-copy {
    display: flex;
    gap: 16px;
    align-items: center;
}

.login-mark {
    width: 48px;
    height: 48px;
    border-radius: 8px;
    display: grid;
    place-items: center;
    background: var(--zortalk-primary-dark);
    color: #ffffff;
    font-weight: 800;
}

.login-copy h1 {
    margin: 0;
    font-size: 1.75rem;
}

.login-copy p {
    margin: 4px 0 0;
    color: var(--zortalk-muted);
    line-height: 1.4;
}

.login-value-list {
    display: grid;
    gap: 8px;
    padding: 14px;
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    background: #f8fbfc;
    color: var(--zortalk-text);
}

.login-value-list span {
    display: flex;
    align-items: center;
    gap: 8px;
}

.login-value-list span::before {
    content: "";
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--zortalk-success);
}

.login-form {
    display: grid;
    gap: 10px;
}

.login-form label {
    color: var(--zortalk-text);
    font-weight: 600;
}

.login-form input[type="email"],
.login-form input[type="password"] {
    width: 100%;
    height: 44px;
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 0 12px;
    font: inherit;
    color: var(--zortalk-text);
    background: #ffffff;
}

.login-form input:focus {
    border-color: var(--zortalk-primary);
    box-shadow: 0 0 0 3px rgba(0, 95, 115, 0.14);
    outline: none;
}

.check-row {
    display: flex;
    align-items: center;
    gap: 8px;
    color: var(--zortalk-muted);
    font-weight: 500;
    margin: 4px 0 8px;
}

.login-button {
    height: 44px;
    border: 0;
    border-radius: 8px;
    background: var(--zortalk-primary-dark);
    color: #ffffff;
    cursor: pointer;
    font: inherit;
    font-weight: 700;
}

.login-button:hover {
    background: var(--zortalk-primary);
}

.dashboard-guidance {
    border: 1px solid var(--zortalk-border);
    border-radius: 8px;
    padding: 20px;
    background: #ffffff;
    box-shadow: var(--zortalk-shadow);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
}

.blazor-error-boundary {
    background: #b42318;
    color: #ffffff;
    padding: 1rem;
}

.blazor-error-boundary::after {
    content: "Ocorreu um erro.";
}

#blazor-error-ui {
    color-scheme: light only;
    background: #fff7ed;
    border-top: 1px solid #fed7aa;
    bottom: 0;
    box-shadow: 0 -1px 2px rgba(15, 23, 42, 0.10);
    box-sizing: border-box;
    display: none;
    left: 0;
    padding: 0.75rem 1.25rem;
    position: fixed;
    width: 100%;
    z-index: 1000;
}

#blazor-error-ui .dismiss {
    cursor: pointer;
    position: absolute;
    right: 0.75rem;
    top: 0.5rem;
}

@media (max-width: 1320px) {
    .inbox-pro-shell {
        grid-template-columns: minmax(250px, 320px) minmax(0, 1fr);
    }

    .contact-side-panel {
        grid-column: 1 / -1;
        border-left: 0;
        border-top: 1px solid var(--zortalk-border);
        display: grid;
        grid-template-columns: minmax(210px, 280px) minmax(0, 1fr);
        align-items: start;
    }

    .contact-facts {
        grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    }
}

@media (max-width: 960px) {
    .zortalk-container {
        padding: 16px;
    }

    .inbox-shell {
        grid-template-columns: 1fr;
    }

    .toolbar-panel {
        grid-template-columns: 1fr;
    }

    .inbox-toolbar {
        grid-template-columns: 1fr;
    }

    .inbox-toolbar-v2,
    .inbox-pro-shell,
    .conversation-controls-pro {
        grid-template-columns: 1fr;
    }

    .inbox-pro-shell {
        min-height: auto;
    }

    .conversation-list-panel {
        max-height: 360px;
        border-right: 0;
        border-bottom: 1px solid var(--zortalk-border);
    }

    .conversation-workspace {
        min-height: 620px;
    }

    .conversation-header,
    .conversation-actions {
        align-items: flex-start;
    }

    .conversation-header {
        flex-direction: column;
    }

    .contact-side-panel {
        border-left: 0;
        border-top: 1px solid var(--zortalk-border);
        display: flex;
    }

    .inbox-list,
    .inbox-chat {
        border-right: 0;
        border-bottom: 1px solid var(--zortalk-border);
    }
}

@media (max-width: 640px) {
    html,
    body {
        font-size: 13.5px;
    }

    .zortalk-container {
        padding: 12px;
    }

    .zortalk-brand-chip,
    .zortalk-user-block {
        display: none;
    }

    .toolbar-panel,
    .form-panel,
    .detail-panel {
        padding: 12px;
    }

    .panel-title-row,
    .conversation-header,
    .conversation-tags-row,
    .conversation-controls-pro,
    .composer-panel,
    .contact-side-panel {
        padding-left: 12px;
        padding-right: 12px;
    }

    .conversation-card {
        grid-template-columns: 34px 1fr;
        gap: 8px;
        padding: 10px 12px;
    }

    .conversation-avatar {
        width: 32px;
        height: 32px;
    }

    .conversation-avatar.large {
        width: 40px;
        height: 40px;
    }

    .message-stream-pro {
        padding: 12px;
    }

    .message-bubble-pro {
        max-width: 94%;
    }

    .composer-actions {
        justify-content: flex-start;
    }
}